Privacy Policy

Last updated: March 2026

These Terms apply to all users of IPAM365, including free and paid plans.

IPAM365 ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

We collect information necessary to provide and improve our services, including:

• Account Information: Name, email address, and login credentials
• Billing Information: Subscription details and payment status (processed securely by third-party providers such as Stripe)
• Usage Data: Information about how you use the platform
• Customer Data: Data you store within the platform, including IP addresses, subnets, VRFs, and related network information
• Audit Logs: Records of actions performed within your tenancy

2. How We Use Information

We use your information to:

• Provide and operate the IPAM365 platform
• Manage accounts and subscriptions
• Improve performance, reliability, and user experience
• Ensure security and prevent misuse
• Communicate important service updates

3. Data Ownership

You retain full ownership of all data stored within your tenancy. We do not access, sell, or use your data for any purpose other than providing the service.

4. Data Sharing

We do not sell or rent your personal data. We may share limited data only with trusted third-party providers necessary to operate the service, such as payment processors (e.g., Stripe) and infrastructure providers.

5. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system can be guaranteed to be completely secure.

6. Data Retention

We retain data for as long as necessary to provide the service. After a tenancy is cancelled or expires, data may be retained for a limited period and then permanently deleted in accordance with our Terms of Service.

7. Your Responsibilities

You are responsible for maintaining the security of your account and for exporting or backing up your data where required.

8. Cookies & Tracking

We may use basic cookies or similar technologies to maintain sessions and improve user experience. We do not use invasive tracking or sell user data.

9. Third-Party Services

Our service may rely on third-party providers such as Stripe for payment processing. These providers have their own privacy policies governing how they handle your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the service after changes indicates acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy, please contact us at support@ipam365.com.