Refund Policy

Last updated: March 2026

These Terms apply to all users of IPAM365, including free and paid plans.

IPAM365 is a digital subscription service. By subscribing to our platform, you agree to this Refund Policy.

1. General Policy

All subscription fees are billed in advance and are non-refundable except as outlined below or where required by law.

2. Eligible Refunds

Refunds may be granted at our discretion in the following cases:

• Duplicate or accidental payments
• Billing errors caused by our system

Requests must be submitted within 14 days of the charge.

3. Non-Refundable Cases

Refunds will not be provided for:

• Partial subscription periods
• Unused time after cancellation
• Failure to cancel before the renewal date
• Changes in plan or downgrades during a billing cycle

4. Cancellation

Cancelling your subscription stops future billing but does not entitle you to a refund for the current billing period.

5. Payment Processing

Payments are processed securely through third-party providers such as Stripe. Refunds, if approved, will be issued back to the original payment method.

6. Chargebacks

If you initiate a chargeback or dispute with your payment provider without first contacting us, we reserve the right to suspend or terminate your account.

7. Contact

If you believe you are eligible for a refund, please contact us at support@ipam365.com.